Senior Instructional Designer (USA)

Location: United States (remote)

About the role

ETU is a rapidly growing enterprise cloud company that is changing the global talent management landscape. ETU helps the world’s leading companies design and build immersive learning simulations. Our powerful technology unlocks game-changing data analytics, providing insight into workforce behavior around the globe. Learners on the ETU Learning Simulation Platform are dropped into an unmatched, visceral experience that creates lasting behavior change.

Our strategic clients are top tier Fortune 1000 entities in financial services, professional services and other sectors, and include BNY Mellon, EY, and PwC. Our origins in post-doctoral scientific research and data analytics are manifested in a corporate ethos of robustness, constant business-driven innovation, dynamism, passion and partnership.

Reporting to the Instructional Design Manager and partnering with the Professional Services teams, you will be responsible for designing and developing behavioral simulations on ETU’s platform, utilizing ETU’s proprietary build processes and technologies, to the specifications and requirements of your external and internal customers.

The successful candidate will blend exceptional instructional design and communication skills with strong business acumen.


  • Engage external stakeholders and SMEs to capture business, learning, and assessment requirements

  • Create engaging learning experiences and compelling content to enhance behavioral change in line with the instructional end goals

  • Design and develop robust and scalable behavioral simulations that deliver award-winning experiences to the user

  • Provide instructional design and behavioral simulation support to customers via online support portal and face-to-face where required

  • Design, develop, and maintain ETU’s customer onboarding, training, and support materials

  • Apply tested instructional design theories, practice and methods

  • Maintain project documentation


  • Excellent communication and collaboration

  • Expertise in eLearning Authoring Tools and Instructional Design

  • Strong technical background

  • Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard

  • Ability to write effective copy, instructional text, audio scripts/video scripts

  • Experience with pedagogical and andragogical strategies

  • Comfortable learning new technologies and working in a fast-paced environment

  • Strong business and customer success acumen

  • Knowledge of skill/behavioral modelling desirable

  • Expertise in building simulations, serious games and/or other non-linear learning experiences desirable

  • Experience with multimedia (including video production) desirable

  • 4+ years of relevant experience

  • Degree, M.Sc., M.A., or Ph.D. in a relevant field, plus experience in a similar role which includes a focus on training design.

Interested in this open position?

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It's been a great experience working with ETU and I'm so excited for the future of our company. Partnering with our clients is rewarding, and the entire team is focused on helping our clients realize true value. Working with the ETU team is such a great mix of creativity, innovation and collaboration, it's a joy to work here and I'm excited for what each day brings.

Anne Clinton

Senior Client Advisor, 2 years with ETU