How to design simulations that align with your learning objectives
How to choose the best simulation for your objectives as an organization. Explore the best practices, simulation types, and more in this article.
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See how our unique approach and simulations can help you turn change into opportunity.
Book a meetingSales and service staff engage every day with your customers. They need the most up to date knowledge and skills to act as trusted advisors and ambassadors for your organization as well as hitting performance targets. Use ETU’s immersive simulations to deliver skills mastery at scale, anytime and anywhere.
Immersive B2B sales training and customer service simulations can quickly upskill your teams for success, engaging large employee populations with scenarios and personalized practice that empower them to deliver excellent customer experiences.
Upskill salespeople to be more consultative or adopt a new sales process in a safe practice environment. Embed high-impact training simulations into programs, using lifelike scenarios with feedback, coaching, and real-time performance analytics.
Adaptive personalization dynamically adjusts learner journeys based on measured skills. Use it to reduce learner fatigue and accelerate time to competence.
Learners choose when to go through a simulation, with no need to book assessments or sales role-plays. Enable coaching feedback as learners practice challenging scenarios.
Intelligent data provides analytics on learner skills and learning needs. For example, which sales & service skills are stronger or weaker?
Realistic and challenging scenarios immediately engage learners. They feel like they are in real customer interactions and engage at an emotional level.
Traditional face to face instructor-led training (ILT) is costly, time-consuming and impractical to scale. Shifting from live training to digital-first, blended learning through immersive simulations increases participation and speeds up skills mastery.
ETU partnered with a global technology consulting provider to virtualize their core consulting training at manager, senior manager and director levels. Participation rates are on track to reach 20 times the instructor-led level, and the training is personalized to the individual learner based on their in-simulation performance. Immersive simulations in the learning journey allow learners to apply new skills immediately and receive personalized coaching in the moment. The adaptive approach is highly engaging and creates significant seat time savings.
Consultant time is valuable—and therefore costly. Every hour invested in training is an hour unavailable for billable work. Being effective and efficient with learners’ time was critical. We chose adaptive simulations to help personalize learning delivery, allowing just-in-time, just-enough, just-for-me skill building for consultants around the globe.
Andrew Wolff
VP - Learning, IBM Consulting
We offer a Starter, Professional or Enterprise package to suit different target workforce sizes and the number of learning simulations you want to create. Whichever you choose, you’ll follow the same rapid process to design and activate your simulations.
Map the skills, metrics you want to achieve and match them with the time and resources you have to create simulations.
Our experts use AI and templates to make design and build quick and easy, tapping into reviews with Subject Matter Experts. LMS integrations and metrics are set up.
Launch the simulation and engage learners to take part.
Receive and review skills mastery scores. Use learner skill data to chart next steps to address strengths and weaknesses. Use data to optimize future delivery and design.
How to choose the best simulation for your objectives as an organization. Explore the best practices, simulation types, and more in this article.
The ATD research report, sponsored by ETU, examines the current and future skills gaps organizations are facing, as described by 356 talent development professionals.
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